Level 6 Diploma in Strategic Risk and
Crisis Management (12 Months Distance Learning)

Welcome……

For modern security managers, the world is very different from that we were used to ten or twenty years ago. One of the most fundamental differences is the complexity of the risk environment that we are operating in, and it is that complexity that leads to the crisis scenarios that we are faced with today.

For the modern corporation, every aspect of their operation is based on a highly- interconnected network of sub-operations, the failure of anyone which could be the trigger for a major, and potentially catastrophic, corporate failure. The nature of outside events – natural disasters, climactic changes, terrorism, political instability or supply chain collapse to name but a few, pose challenges that few security managers have actually been prepared for.

Whilst each crisis is unique in itself, the challenges they create are highly predictable, and it is the creation of a robust and resilient crisis management capability based on effective planning and management that differentiates those organisations that are able to survive and recover from crisis events, and those organisations that are actually inherently unprepared, and are likely to fail at the earliest stage of any crisis situation.

This course, which has been run for senior risk and crisis management planners and managers from major international organisations, corporations and government and security agencies across the world, is designed to give participants an insight into how crises develop, how they impact on an organisation, and how that organisation can best prepare itself for a strong, speedy and effective response.

I hope that we will see you on the courses, and look forward to sharing much more information with you then’.

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Dr David Rubens DSyRM, CSyP, FSyI
CEO, Deltar training services

The Deltar Level 6 Diploma in Strategic Risk and Crisis Management Programme

Welcome to the Deltar "Level 6 Diploma in Strategic Risk and Crisis Management"

As it name suggests, this is a high-level, University-grade course that is designed to give participants the tools and capabilities to engage with complex risk and crisis environment from a strategic perspective. It takes the subjects covered in the Level 4 programmes and gives candidates an opportunity to explore them in much greater detail, as well as giving an academic and theoretical framework that will be of real value in developing complex organisational risk and crisis management capabilities in whatever organisational structure you are working in.

The course expects its participants to have a rich background in various aspects of security and risk management, and to have already developed the personal and professional capabilities associated with risk management, whether within a commercial organisation, government agency, NGO or similar operational environment.

This course offers a mixture of academic theory and practical experience, that will allow participants to be confident of their own capabilities in planning and managing high-level risk management programmes. It gives participants the technical foundation and professional qualification to take leadership in the wider risk and crisis management community, as well as preparing themselves for higher levels of academic study.

We are confident that the Deltar Level 6 Diploma programme is one of the most advanced programmes in the world outside of a university department, and we look forward to welcoming you on the course and sharing the learning experience with you.

Course Leader: Dr David Rubens DSyRM, CSyP, FSyI

Dr David Rubens has been involved in security consultancy since 1992. He has an MSc in Security and Risk Management from Leicester University (2006) and was a Visiting Lecturer and Dissertation Supervisor on the Leicester University ‘Security, Policing and Terrorism’ MSc programme. He has also been a Visiting Lecturer (2010-’11) on the Strategic Leadership Programme at Cranfield University, the civilian research wing of the UK Defence Academy, where he specialised in terrorism and public policy, and strategic management of large-scale, complex operations.

Dr Rubens completed his Doctorate in Security and Risk Management at University of Portsmouth (, writing his thesis on strategic management and critical decision-making in hyper-complex crisis environments, and is currently an Associate Lecturer In the UoP Department of Criminology

David is widely recognised as a leading authority on all aspects of risk and crisis management, particularly where it concerns high levels of complexity. He is an Academic Advisor to the London Resilience Gold Command Crisis Management Project, and has advised on projects in Asia, Middle East and Africa for projects involving critical national capability development for government ministries and security agencies, as well as working with corporate clients across the world.

He has been a key-note speaker and /or chairman at major international conferences, and is widely published in leading security and risk management journals.

Course Objectives

  • To understand the nature and challenges of 21st century crisis management
  • To understand the basic and advanced principles that are the foundation of effective Corporate Risk and Crisis Management
  • To be able to utilise those principles in a practical working environment
  • To be able to provide leadership in all issues concerning Corporate Risk and Crisis Management within your own workplace environment
  • To add value to your own organisation
  • To add value to your own personal and professional development
  • To inspire you to continue with further training

Programme

Each Module is delivered over 6 weeks.

There is a fully-developed support package covering all of the information in the module, suggested areas of research, and a guide to the final assignment.

There is also a reading list of books, academic articles, magazine articles and Deltar’s own fact-sheets

Modules

Module 1:

Introduction to 21st Century Strategic Risk and Crisis Management

Module 2

Chaos and Complexity: Understanding the Crisis Environment

Module 3

Creating the Incident Command Structure

Modules

Module 4

Resilience, Reliability and the Crisis Management Framework

Module 5

Managing The Crisis Response

Module 6

Training, Exercising and Validation

Modules

Module 7

Creating a High Reliability Organisation

Module 8

Final Project Module: Creating an Integrated Strategic Crisis Management Framework

Module 1: Understanding 2st Century Crisis Management

Crisis Management in the 21st century is completely different than the models of crisis management that were used even twenty years ago.
The most significant difference is caused by the inter-connectedness and inter-dependency of the multiple critical infrastructures on which we are all dependent.
Whether it is power, communications, transport, data management or international financial systems, these are all issues over which we have no control.
Besides that, crisis managers have to plan for a wide range of potential scenarios including adverse weather patterns; technology failures; social unrest; terrorism; supply chain disruption; reputational issues and malicious attacks.
This module looks at the impact and significance of these complex issues, and sets the foundation for the crisis management models that will be introduced over the programme Critical Concepts: Emergent threats; complexity; systems dependence; communications dependency; cascading consequences; tightly-bounded systems; hierarchies of disasters; Tame Problems v Wicked Problems
Academic Research:
Rittel & Webber: Wicked Problems
Perrow: Tightly bounded complex networks and ‘Normal Accidents’
Lagadec: A new cosmology of crisis management
Case Studies: Critical infrastructure failures in US, Europe and Asia.

Assessed Assignments Guidelines

  • Assignment are delivered at the end of each Module
  • Assignments are Externally Assessed
  • They need to demonstrate a level of professional commitment and capability appropriate to a Level 6 Management Award
  • They need to be fully developed, well-structured, multi-dimensional and to demonstrate a clear understanding of all of the principles associated with that particular subject
  • They need to demonstrate an ability to translate theoretical management models into the realities of real world situations
  • They need to demonstrate that the candidate can use their own experience , research and judgement to create a body of work that can be used to support high-level strategic risk and crisis management planning and capability development
  • They need to demonstrate that the candidate has gained a level of knowledge, skills and professional capability that will allow them to take ownership of corporate risk and crisis management in their own organisations

Example of An End of Course Assignment

Assignment 1: Understanding the Role of a 21st Century Corporate Security & Risk Manager Explain the ways in which the roles, responsibilities, challenges and capabilities of a modern corporate security and risk manager differ from a similar role twenty five years ago Take into account of the nature of the risks and threats, the tools that are currently available (particularly technology), and the advantages and disadvantages that brings. Your report should cover the issues associated with modern complexity, globalisation, inter-dependence, rapidly cascading consequences and the significance of all of those to modern risk management. You should also refer to issues such as communications, the significance of security management technology, IT dependence and other issues that are central to modern security and risk management.

To register on the Deltar Level 6 Diploma in Strategic Risk and Crisis Management Programme

  • To register, you will need to
  • Complete an on-line registration form
  • Provide a brief outline of your current activities
  • Describe what it is you would like to achieve from participation on the Level 6 course
  • Provide two references
  • You will then be sent a Course Information Pack, an initial short assignment, and an invoice.
  • On receipt of the completed assignment and payment, you will be registered for the next available programme (currently running three times a year, registrations in April, August and December).
  • Once payment has been made, in the event that you are unable to continue with the programme, you can take a break for up to one year.