Level 5 Management Award in Corporate Risk and Crisis Management in Chile

Deltar is delighted to be returning to Santiago de Chile, in partnership with Disaster Response Journal en Espanol, to run another Level 5 Management Award in Corporate Risk and Crisis Management(29th, May – 1st June)

Downloadable PDF Resources

  1. Course Information

Run in both Spanish and English, this world-leading programme gives an opportunity for senior security, risk and crisis managers to come together to learn about 21st century risk and crisis management, gain an understanding of the challenges of planning and management of complex risk, resilience, business continuity and emergency response operations, and share three days with other senior risk leaders from across the region.

This programme is recognised and accredited by the Business Continuity Institute, Institute of Risk Management, Register of Chartered Security Professionals and University of Portsmouth.

For more details, contact Ruth Rocha at ruth.rocha@drjenespanol.com

For more details on any of the programmes that Deltar runs around the world, or to discuss running a programme wherever in the world you are, please contact info@deltar-ts.com.

Level 5 Management Award in Corporate Risk and Crisis Management in Egypt

Deltar will be running its first Level 5 Management Award in Corporate Risk and Crisis Management in Egypt in June.

More information on the programme (in Arabic) is available here
If anyone would like more information, please contact Irene Kamba o irene.kamba@deltar-ts.com
For information any of our courses, or to discuss running a programme wherever in the world you are, please contact info@deltar-ts.com

Level 5 Management Award in Corporate Risk and Crisis Management in Turkey

Deltar is planning to run its first Level 5 Management Award in Corporate Risk and Crisis Management in Turkey in Q3 this year.
This is part of our programme of collaboration with Al Thuraya, which has already produced programmes in Greece and Egypt.

More information on the programme (in Turkish) is available here
If anyone would like more information, please contact Irene Kamba o irene.kamba@deltar-ts.com
For information any of our courses, or to discuss running a programme wherever in the world you are, please contact info@deltar-ts.com

Deltar Training Launches Italian Language Programmes

Deltar is now offering its Level 5 Management Award in Corporate Risk and Crisis Management in Italian.

In collaboration with Al Thuraya Academy, our regional partner for southern Europe, this programme will be run by Irene Kamba, Al Thuraya Chief Instructor and Deltar Senior Instructor.  

For more information, please contact irene.kamba@deltar-ts.com, or info@deltar-ts.com 

Downloadable PDF Resources

  1. Italian

CORSO ACCREDITATO DI 3 GIORNATE IN ADVANCED CORPORATE RISK AND CRISIS MANAGEMENT (GESTIONE AVANZATA DELLA CRISI E DEI RISCHI AZIENDALI)

Nella complessità internazionale, le aziende si trovano in un contesto sempre più competitivo. Il terrorismo, le attività criminali, lo spionaggio industriale, i sinistri ed i disastri naturali perturbano le operazioni e minacciano la continuità dell’operato quotidiano. La gestione degli imprevisti e della complessità è un’abilità indispensabile per assicurarsi la sopravvivenza e la crescita nel sempre più faticoso contesto di oggi e di domani.

Il rischio è presente in modo costante nelle nostre vite, imparare ad identificarlo, valutarlo, processarlo e mitigarlo è una componente essenziale per il conseguimento dei risultati attesi e per la longevità delle aziende che operano in una moltitudine di ambiti a livello europeo e mondiale.

Questo training è stato concepito per offrire le conoscenze e i preziosi strumenti necessari per capire, prevedere, prevenire ed attenuare la molteplicità dei rischi presenti negli ambienti sociali ed operativi nei quali le aziende svolgono le loro attività. Il Crisis Management ha come scopo principale quello di mettere in grado i partecipanti di saper affrontare e gestire con successo le situazioni impreviste e gli episodi critici sia all’interno che all’esterno dell’azienda

Il corso include i seguenti argomenti:

  • Gestione dei Rischi nel 21° secolo
  • Caos e Crisi: la realtà moderna
  • La minaccia interna : Spionaggio Industriale
  • Le Tre Fasi del Ciclo di Gestione del Rischio
  • Gestione del Rischio e Processi Decisionali per risolvere le criticità
  • Pianificazione, Esecuzione e Valutazione
  • Comando, Controllo & Coordinamento durante Episodi Critici
  • Strutturazione ed Implementazione del Tempo
  • Gestione dei Media
  • Gli Insegnamenti ed il “Senno di poi” derivanti da Case Study
  • Autodiagnosi: valutazione della propria preparazione
  • Sviluppare la “Capacità di Ripresa”: la Resilienza, dalle Idee alla pratica quotidiana
  • Critical Thinking: perché la Gestione della Crisi fallisce?Tutti gli argomenti menzionati vengono analizzati, oltre che attraverso uno studio teorico, anche per mezzo di workshop ed esercizi pratici, che permettono di assumere un atteggiamento mentale utile a saper riconoscere, capire e gestire efficacemente le situazioni di Rischio e di Crisi

DELTAR TRAINING SOLUTIONS

ha maturato la propria reputazione come leader mondiale in tutti gli aspetti dello sviluppo delle capacità critiche che coinvolgono la gestione del rischio e delle crisi. Deltar ha lavorato con agenzie governative, ministri per la sicurezza, istituzioni finanziarie globali, aziende multinazionali, agenzie di trasporto nazionale ed eventi sportivi mondiali, al fine di sviluppare la comprensione di ciò che accade esattamente durante gli eventi di crisi su larga scala, e come le organizzazioni possano prepararsi al meglio per affrontarle. L’esperienza che Deltar ha maturato nel tempo, lavorando con clienti in Europa, Asia, Africa e Middle East, gli consente di avere un’ampia visione della natura globale delle crisi moderne, sviluppando le competenze necessarie per soddisfare i bisogni specifici di ogni partecipante ai nostri Training.

AL THURAYA ACADEMY

è un’organizzazione internazionale che si occupa di formazione, un fornitore di alta qualità pronto ad offrire percorsi formativi & workshop personalizzati e su misura, indirizzati ad un’ampia gamma di bisogni formativi per le aziende, i governi, le organizzazioni e le istituzioni. l’Academy offre le soluzioni di formazione necessarie per chi opera nelle zone di conflitto, negli ambienti caratterizzati da rigidità e austerità ed in ogni contesto impegnativo. La profonda conoscenza delle diverse culture aziendali, la consistente presenza sul territorio e eccezionale livello di servizio e una vasta conoscenza che va oltre il tipico training formativo basato sulla semplice “lezione in aula”.Usando le più recenti metodologie di formazione, l’apprendimento diventa un’esperienza interattiva e dinamica, che fa acquisire conoscenze e capacità indispensabili per aiutare i partecipanti, di qualsiasi livello gestionale, a crescere all’interno delle rispettive organizzazioni negli ambiti della Gestione del Rischio, della Crisi e dei Disastri.

COURSE LEADING TEAM

COURSE TRAINER: Irene Kamba, MA, MSc

Irene è attivamente coinvolta nei settori della Gestione del Rischio e del Disastro dal 2003, attraverso una moltitudine di ruoli e posizioni nei settori privato e pubblico. In qualità di Senior Trainer, ha tenuto workshop e percorsi formativi in tutto il mondo ponendo enfasi sugli argomenti della Gestione del Disastro e delle Crisi, del Rischio e della Sicurezza nelle aree della EU e MENA, ma anche concentrandosi sugli argomenti legati ai comportamenti del consumatore e alla comunicazione.

COURSE SPECIALIZED TRAINER: Bruno Bozza

Bruno è Senior Trainer e Coach comportamentale dal 1996. Attualmente collabora con Training Meta di Bologna ed è il Titolare di Freenet Virtual Corporation (azienda che eroga servizi alle imprese). Il suo significativo percorso professionale e l’esperienza associativa gli hanno permesso di acquisire le competenze professionali e relazionali necessarie a svolgere con successo il suo lavoro di Trainer e Coach, che consiste, in sintesi, nell’aiutare le persone e le aziende a raggiungere i loro obiettivi attraverso il miglioramento dei comportamenti e lo sviluppo delle capacità e delle competenze. Ha frequentato l’Accademia Navale di Livorno ed è stato per 15 anni Ufficiale di Marina, arrivando ad essere Comandante di Sottomarini in ambito Nato; dopo aver lasciato la Marina è stato, per oltre 12 anni, dirigente d’azienda ed ha ricoperto l’incarico di Presidente del Gruppo Giovani Imprenditori dell’Associazione Piccole e Medie Industrie di Padova. Ha la passione per tutto ciò che riguarda il “mare”, in particolare Sailing e Diving.

TRADUTTRICE/FACILITATOR: Elena Zanin

Laurea Triennale e Specialistica in Lingue e Turismo Fondatrice dello studio linguistico EZ Language Trainer, inizia la propria attività di insegnante all’estero, come assistente di lingua italiana in vari paesi, nel 2006. Rientrata in Italia, collabora con studi linguistici affermati e aziende di varie dimensioni e settori (dall’architettura allo stampaggio, dall’occhialeria all’arredamento), creando il proprio innovativo sistema di formazione. Il ruolo del trainer è quello di un facilitator che accompagna lo studente nell’esperienza di apprendimento e crescita.

ASIS Spain Hosts Deltar Level 5 Award in Corporate Risk and Crisis Management

Juan Munoz, Chairman of ASIS Spain, invited Dr David Rubens to run a Level 5 Award in Corporate Risk and Crisis Management for ASIS members. Hosted by Vodafone Spain at their HQ training centre in Madrid, the course was run for fourteen participants, all senior security, risk and crisis managers, representing some of the largest organisations in Spain, including Novartis, Abanca, Vodafone, Gas Natural, Maxam Group, Mercedes Benz Espana, Amazon, La Liga and Desigual.

The overall feedback was that the three days of the programme had given the participants an opportunity not only to hear about and explore some of the cutting edge developments in strategic risk and crisis management, but to share experiences in a forum that otherwise would not have been available to them.

As Juan Munoz said, in his closing comments at the end of the programme ’It is very rare that such a group of experienced professionals are given the opportunity to spend three days together with the sole objective of getting better, understanding both the nature of the risks that we are facing, but also the requirements of the organisations that we are working for. Dr Rubens brings a wealth of experience and knowledge, and there is no doubt that everyone of our organisations will be better and stronger as the result of this programme.

For more information on ASIS Spain, please contact Juan Munoz at director@aprojects.net.

For more information on any of Deltar’s services or accredited programmes, please contact info@deltar-ts.com

The Security Institute Accredits Deltar Training Solutions As Its First ‘Accredited Training Provider’

We are proud to announce that Deltar Training has been officially accredited as an Approved Training Partner by The Security Institute, the first organisation to receive this prestigious endorsement.

The Security Institute joins the Institute of Hotel Security Management, Association of University Chief Security Officers, Higher Education Business Continuity Network and the Institute of Risk Management (amongst others) to recognise the value of the Deltar training programmes to their members. Thanks to Chair Alison Wakefield and CEO Rick Mounfield for their support, and for the work they are doing in The Security Institute to spread the word of professional security and risk management both in the UK and across the world.

The Deltar Level 5 Management Award in Corporate Risk and Crisis Management and the Level 6 Diploma in Strategic Risk and Crisis Management are both accredited by the UK government Office of Qualifications (Ofqual), and have become recognised as one of the leading professional qualifications around the world.

Since 2017, Deltar has run Level 5 programmes for senior risk, resilience, business continuity, emergency response and crisis managers in east and west Africa, SE Asia, GCC and the Middle East, eastern Europe and the UK.

For more information on the range of accredited training programmes Deltar offers, please contact info@deltar-ts.com

Institute of Risk Management Signs MoU with Deltar Training Solutions

The world-renowned Institute of Risk Management has signed a Memorandum of Understanding, with Deltar TS setting out the terms under which the IRM will market and host Deltar’s Level 5 Management Award in Corporate Risk and Crisis Management.

The programme will be delivered at IRM’s headquarters in central London, and will allow IRM members to access what has become recognised as one of the world’s leading professional qualifications in corporate risk and crisis management.

Sanjay Himatsingani, IRM’s Director of Training and Business Development, said ‘The Level 5 Award in Corporate Risk and Crisis Management that Deltar offers has proven itself in multiple sectors across the world, and we are delighted that we have agreed a formula that will allow this Ofqual-regulated qualification to be offered to IRM members, initially in the UK, but we are hopeful that this will be extended to IRM members around the world’.

The first Level 5 Award in Corporate Risk and Crisis Management will be run at IRM HQ in London from 29th – 21st May.

For more information, please contact  info@deltar-ts.com  or  sanjay.himatsingani@theirm.org.

Crisis Response Journals invites Dr David Rubens to join Editorial Advisory Group.

Crisis Response Journal, the leading journal for all aspects of risk, resilience, business continuity, emergency and disaster response and crisis management, has invited David Rubens to join their Editorial Advisory Group.

Having been a regular contributor to CRJ on various aspects of risk and crisis management, Editor-in-Chief Emily Hough said ‘We are delighted that David has agreed to join our Editorial Advisory Board, and we are confident that his experience and insight will only add to the overall package that CRJ is able to offers its readers across the world’.

CRJ is published four times a year in both hard and digital copies, and is available from

http://www.crisis-response.com/.

Gulf Centre for Aviation Studies Signs MoU with Deltar TS

The Gulf Centre for Aviation Studies, one of the leading aviation training facilities in the world, has signed an MoU appointing GCAS as Deltar’s partner in the UAE for the delivery of the Level 5 Award in Corporate Risk and Crisis Management, as well as other collaborative development business opportunities.

David Studden, GCAS Senior Manager for Business Development, said ‘GCAS prides itself on being a thought leader in all aspects of strategic capability development across the Gulf region, and this alignment with Deltar Training Solutions creates a whole new area of training and professional development that will be of value to GCAS’s existing clientele, as well as opening up opportunities to create new business strands in both existing and as yet untapped sectors’.

Dr David Rubens, Deltar’s CEO, said ’We have worked with David Studden and GCAS on a couple of projects over the past year, and once we initiated the discussion it was clear that there is a strong synergy in terms of strategic vision as well as operating culture. I am looking forward to working together with David and GCAS, and to establishing this partnership as a central part of Deltar’s UAE programme, as well as to support GCAS’s own development vision’.

Deltar will deliver a Level 5 Management Award in Corporate Risk and Crisis Management at GCAS headquarters training centre in Abu Dhabi from 6th-8th May, 2018.

For more details, visit the GCAS webpage, or contact  dstudden@gcas.ae.

For more information on any of Deltar’s services or accredited programmes, please contact info@deltar-ts.com

Cities Under Water

For a number of years I have been using changing weather patterns and the impact on global mega-cities as a central case study for our risk and crisis management training programmes. I have used examples from South East Asia (mainly Bangladesh) as an example of a country and society that sees catastrophic flooding as a natural part of its seasonal cycle, but have also used examples from the impact of severe weather on major cities such as New Orleans and Hurricane Katrina (2005), and the flooding in Paris (2016) and across central Europe involving the Elba and Danube drainage basins (2013).

With the backdrop of flooded cities on the screen behind me, I have said that, in my opinion the people in the training room were, within their working lives, likely to see a world under water for a significant part of the year. We have then gone on to discuss what significance that would have for city planners in general, and crisis managers in particular.

Given the news over the past few days, it seems that my time-line for the arrival of such a situation had been radically mistaken, and it may be that we are already entering a world where the distinction between ‘dry land’ and ‘flooded areas’ can no longer be maintained.

Hurricane Harvey in Texas brings back the indelible images we associate with Hurricane Katrina, and the current catastrophic flooding in Mumbai has affected not only a major Indian city, but also a major global financial center. However they are only the major stories that capture the headlines in international news channels. The situations, and the consequences they bring with them, in countries across the world, can no longer be seen as outlier anomalies, but must be recognised as indicating a new stage in the development of 21st century urban management.

 

As the map at the top of this blog shows, of the sixteen mega-cities listed (ie with more than ten million inhabitants), fifteen are based on the coast (the sole exception being Delhi in India). Of the predicted thirty global mega cities that will exist by 2030, almost all will be on the coast, and almost all will also be in the ‘developing global south’, which means that they will be largely unplanned and unmanaged, with little or none of the underlying urban infrastructure that we usually associate with major city development.

The nature of a major flood event means that the damage is often widespread, total, catastrophic, and has an extremely long recovery period – often counted in decades rather than months or years. It involves infrastructure degradation (roads and bridges washed away, railways incapacitated and power generation severely damaged), health issues (release of sewage into the flood waters, lack of water purification, spread of diseases), and a social dislocation that has often had the highest impact on exactly those areas of the community that are least able to manage it and, in risk management terms, have the least resilience to disruptive events.

I have been impressed by the efforts of the US local, state and regional emergency response agencies in dealing with the impacts and consequences of Hurricane Harvey as best they can, in the face of what was an unprecedented level of rain leading to an unprecedented level of disruption. However, if we are to avoid the catastrophic levels of personal and social impact that we have seen in recent flooding and other natural disaster incidents, then we need to accept the reality of the threats that we are facing, and to treat them as a part of the new reality of 21st century risk management rather than as one-off events that can be largely forgotten once the television crews have left and moved on to the next story. 

 

Deltar Certificated Training Programmes

You can see more information on the

Deltar 3-Day Level 5 Management Award in Corporate Risk and Crisis Management here

Deltar Level 6 12-Month Distance Learning Diploma in Strategic Risk and Crisis Management here

Both awards are fully certificated, and regulated by UK Ofqual (Office of Qualifications).